Business & Tech

CL&P Alerts Customers to Scam

Beware of callers asking for account and Social Security numbers.

Connecticut Light & Power is warning customers not to respond to telephone calls offering a "$40 rebate" from the utility.

The scam goes like this: Callers claiming to represent the utility ask customers for their CL&P account number and a Social Security number, a CL&P news release said Thursday.

CL&P reminds customers not to provide personal information over the phone to any "unsolicited caller, even if the caller seems legitimate."

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The utility asks customers to hang up and report the incident to local police. Anyone with questions about the legitimacy of a person claiming to represent CL&P should call the Customer Service line at 800-286-2000.

More than 800,000 of CL&P's customers lost service during the power outages following a freak October snowstorm. The company has already conducted a program to offer credits of between $100 and $200 to customers who were without power for more than a week after the Oct. 29 event.

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Money for the credits came from a $30 million fund created by Northeast Utilities as a "goodwill gesture." The credits will be applied to the February utility bills of customers who qualified.


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