Important Update from the Town of West Hartford

Public Relations Specialist Renee McCue has issued the following message to residents.

Updated 4:05 p.m.: The Mandell JCC building still lacks power and remains closed. First Church of Christ Congregational is a warming center and does not have cots or shower facilities.


CL&P has 17 crews clearing downed wires and three crews cutting branches. Wires that are down may still be live. CL&P is estimating that 99 percent of West Hartford households will have power restored by midnight on Sunday.

CL&P is asking that you check the condition of your junction box attached to the outside of your home. If it has pulled away, you will need to call an electrician to reconnect the box. By doing this now, CL&P will be able to expedite the restoration of power to your home when your service line is repaired.


Beginning tomorrow, November 3, a large-scale brush and tree removal from roadways and sidewalks will be occurring all around town. There may be as many as 40 to 60 large and small trucks in one neighborhood. Please stay clear of these trucks for your own safety. Crews will be working for dawn to dusk cutting, lifting and chipping wood.

The Department of Public Works will be coordinating a town-wide curbside collection of brush. They ask that you stack brush as neatly at the edge of your lawn, just before the sidewalk. Big equipment will be coming by and will be able to grab the brush from your lawn and place it into a truck.

All brush should be cut to lengths no longer than 20 feet with the butt end out. Please understand your brush may at the curb for several weeks or more before it is collected. The Department of Public Works has set up three brush drop off locations for residents: Eisenhower Park, Fernridge Park and Spice Bush Swamp. Also, brush may be brought to EnviroCycle, the Town’s Recycling Center at 25 Brixton Street.  They are open Monday through Friday from 7:30 AM until 6:00 PM and on Saturdays from 8 a.m. until 4 p.m.


There are multiple warming centers open until 9 p.m. where you can go to warm up and charge a phone. They are the and at 15 Starkel Road, the at 20 South Main Street, at 1106 New Britain Avenue, the at 50 South Main Street, and at 110 Beechwood Road (WiFi ability in the library). A warming center has also opened at First Church of Christ at 12 South Main Street.


, located at 65 Memorial Road, has opened its doors to anyone who would like to shower. Just bring a towel. You may also take a shower at l. If you have a gas-powered water heater, chances are you may have hot water. Be sure to check, you might be pleasantly surprised!


If you need to take refuge for the night, you may go to our emergency shelter at , 110 Beechwood Road. At the high school, you will be able to power your computers and phones, take a shower, sleep and even read in the library. Please bring a sleeping bag or bedding, a change of clothes, medicine, and towel and toiletries. Space is limited and people will be accepted on a first-come, first-serve basis. 

The town's shelter at Conard High School is in desperate need of health care professionals who can volunteer some time to many residents who have a number of different health conditions. If you have time to give, report directly to Conard High School, 110 Beechwood Road.


The is responding to numerous incidents because residents are not following safety precautions with alternative heat, light and power sources. Residents are asked to review the instruction sheets that come with the equipment for safe operational guidelines which include the following:

If using a gasoline or propane fueled generator, NEVER operate the equipment inside the home or garage. Set up the device a safe distance from the house so the carbon monoxide will not enter the building.

The same goes for gas and charcoal grills.

Do not operate devices such as space heaters and candles while sleeping or when not in the building. These devices are not made to operate for extended periods of time.


Bulky and metal collections have been suspended until further notice. Permits will be honored at a later time. There will be no sales of permits at this time. Paine's Refuse & Recycling remains out of power and has not telephone service. You will not be able to reach them to schedule a pick up.


If you have missed your trash collection or want to get rid of spoiled food, you may bring your bags to the Transfer Station at 25 Brixton Street. The has provided additional dumpsters to accept residential trash. Proof of residency will be checked. Trash collection is delayed one day this week. Please place your barrels together and away from wires.


will be closed for the rest of the week.


Due to communication challenges, if you know of any homebound residents, please try to contact them or contact us so that we may be able to check on them. Call 860-561-7561.

For non-emergency assistance, please call 523-5203. 

Thank you for your patience and stay safe!

Joy Brigham Taylor November 02, 2011 at 06:56 PM
I am working out of the First Church library now -- which is great -- but they wanted to be sure folks know that while it's a place to get warm, charge a cell phone, etc. that they do not have cots or bedding or showers, so it's not a real "shelter" in that sense.
Keith Griffin November 02, 2011 at 07:56 PM
Is anybody else getting sick of the "emergency" calls from the town that don't tell us anything new? Why do I get one at 2 p.m. and then another one at 4 p.m. repeating he the exact same info? Makes me annoyed I signed up for reverse 911.
Ronni Newton November 02, 2011 at 08:58 PM
The town is trying to get information out to as many people as possible, through as many avenues as are available in this situation. I'm getting them on 3 different phones, but I think more information is probably better than none at all.
Ric wilkinson November 02, 2011 at 09:26 PM
As a resident I appreciate everyone's hard work. Let's get this done! Thanks to the crews and regency folks!
John E. Hardy November 02, 2011 at 10:14 PM
I absolutely agree with @Ronni. I'd rather have over-communication than under-communication.
amystery726 November 03, 2011 at 11:36 AM
Kudos to all the town workers who are seeing that the citizens of WH are taken care of. To all those charged with getting our power back online. To all those who stop at intersections to keep us safe on the roads. To those who smile and are patient during stressful times. THIS TOO SHALL PASS. It is a bump in our lives. There are others who live with far worse, day in and day out, year after year. In a few days, life will return to normal and you'll hardly remember this...which is really too bad.
Melissa Romanaux November 04, 2011 at 12:31 PM
Restoring power is in the process and thank you to all who are working so hard. Next are phone lines. I had phone and Internet yesterday but not today. Hard to run my business here in WH without it. Any info on when that will be restored?
Ronni Newton November 04, 2011 at 12:57 PM
Melissa, those services keep coming and going as they companies repair and energize their systems and then have to take them down to work on another area. It will probably come and go for a while. Hang in there!


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something